Royal Empire Hotel is an international 4 star Hotel , located in the heart of Siem Reap town.

•  High school certificate or equivalent.
•  At least 1 or 2 years experience of related field , additional experience in the hospitality industry is an asset
•  For Cambodian nationality only. Age must be from 18 to 30 years old only.
•  English proficiency is a must.
•  Familiarized with room master system.
•  Ability to effectively communicate with guests in a friendly and positive manner, and to meet client needs and resolve complaints
•  Require knowledge of departmental interaction and organization structure in a hospitality context
•  Successful hotel experience.
•  Strong written and verbal communication skills. Multi-lingual preferred
•  Honest and hard working, patience and willing to learn more.

•  To be familiarized and to comply with hotel policies and procedures.
•  To be totally familiarized with the Front Office procedures
•  To maintain good working relationships with your own colleagues and all other department.
•  To maintain a high standard personal appearance and hygiene at all times.
•  To respond any changes the front office function as dictated by the industry, company or hotel.
•  To have complete understanding of and adhere the hotel's policy relating to fire, hygiene, health and safety.
•  To register the guest promptly ensuring that is provided with all the necessary information.
•  To enter all guest folios into the computer immediately and accurately.
•  To take room reservation effectively, effectively and a laid out on the proper reservation form.
•  To ensure that VIP guest an Special Request rooms are blocked and that all key card are in order,
•  To Keep the daily Log Books up to date.
•  To report to Front Office Supervisor if running out of any stationery that needs replenishing.
•  To report to Front Office Supervisor/ FOM of any problem or complaint that requires management’s attention.
•  To take counter reservation efficiently and professionally.
•  To handle all safety deposit boxes assistance requests, according to the proper procedures as established by the Hotel.
•  To make sure all guest information or profile are properly entered into the computer, which include the billing instruction.
•  To perform any other duties as request by the Front Office Manager.

Interested candidate, please submit CV and Covering Letter with stating your expected salary thought via email or office address below. Only shortlist candidates will be notified and contacted by phone for interview. The documents received will not be ret