Starbucks Cambodia is opening its first location in the capital city of Phnom Penh. We expect to open its second store in downtown Phnom Penh in early 2016.  We value our employees as “Partners” and we as a team contribute to the great success and continual growth of our business.  Our mission is to inspire and nurture the human spirit – one cup, and one neighborhood at a time.

In Starbucks, we embrace diversity to create a place where each of our partners can be ourselves.  We always treat each other with respect and dignity. If you’re looking for another working experience with challenging role, you may find yourself a career in Starbucks. It’s not just a job; it’s our passion which inspire your life.

Job Summary and Description
This job contributes to Starbucks success by supporting implementation and execution of Quality Assurance and Regulatory Compliance programs to ensure the availability of safe, wholesome, premium quality finished products for our customers. Models and acts in accordance with Starbucks guiding principles.

• 2-3 yrs. experience in Food Safety Certification classes including safe food handling and sanitation
• Acts with integrity, honesty
• Ability to communicate in English clearly and concisely, both orally and in writing 

• Responsibilities and job functions include but are not limited to the following:
  • Compile and report quality metrics on a periodic basis. Highlight trends and potential opportunities.
  • Conduct product audits on new and existing items to measure compliance to requirements.
  • Maintain QA and Company product information databases and critical files.
  • Monitor Customer Complaint database and report both immediate issues and longer term trends on a routine basis.
  • Food safety and/or regulatory issues arising from partners, customers, retail stores or regulators.
  • Support implementation of corrective actions and procedure improvements to resolve issues.
  • Support review and/or updating of company operating procedures, training programs, resource manuals, standards manuals and operational tools related to food safety,
  • Support the documentation, implementation and updating of Quality Assurance operating procedures.
  • Utilize company standards and requirements, government regulations and guidelines to assure the timely availability and appropriateness of product information, samples, certifications and/or official documents needed to meet local market regulatory requirements and/or to support product claims/names in domestic and international markets.
  • Utilize department procedures to audit and qualify supplier and distributor QA programs to assure that quality, safety and regulatory compliance standards are met for ingredients, products and supplies. Identify compliance issues and work with suppliers and distributors to resolve problems.
  • Follow up with suppliers to resolve problems. Support cross-functional project teams to ensure business initiatives and/or new market openings meet Quality,

We offer you a career with Starbucks, a great working environment, a rewarding package, systematic training programs and employee benefits.

Interest applicants please send your application and resume including your current and expected salary to our address or via email and contact as below.
All applications and data collected will be treated in strict confidence and used exclusively for recruitment purposes.  Only short listed candidates will be invited for interview.