Job Announcement

VisionFund (Cambodia) Ltd
Job Title : Customer Services Volunteer
Location : Phnom Penh
Vacancy Type : Customer Service/Support,Volunteer
Education : All levels
Introduction :

VisionFund Cambodia is the only microfinance institution in Cambodia with an international network of 35 countries around the world with the social mission to improve the lives of children by offering small loans and other financial services to families. Our work empowers our clients to grow successful businesses which enable children to grow up with improved health and education. Working in partnership with World Vision, we are committed to long-term change which will unlock potential for future generations.

VisionFund is seeking  qualified candidate to fill the positions below.

Job Requirement :
  • Fully understand and agree on VisionFund’s Mission, purpose, values, and objectives.
  • Fresh graduate or university students.
  • Must have ability to communicate effectively, both verbally and in writing
  • Computer literacy in MS Word, MS Excel, MS PowerPoint.
  • Good English speaking and writing skills.
  • Demonstrate high level of ethical commitment and trustworthiness and consider long term.
Job Duties :
  • To ensure a friendly, convenient, trustful and responsive service offered to all clients of VisionFund.
  • Receive and handle client’s complaint through telephone, e-mail while maintaining client’s satisfaction
  • Provide friendliness and responsive customer service on the phone and e-mail to customer by using excellent customer service skills
  • Produce call center report and send to Direct Supervisor
  • Act as a marketing agent to promote VisionFund Cambodia’s products and/or services, identity, brand name on phone sometimes.
  • Do administration task like photocopy, filing, scanning,
  • Perform other functions that may be required by Supervisor
Posting Date :
July-10-2016
Closing Date :
July-19-2016
How to apply :

BENEFITS PACKAGE:

VisionFund offers candidates a competitive package based on education and experiences. We provide personal development through ongoing training and coaching, opportunity for career growth and empowerment plus a wide range of benefits package to our employees such as Annual Merit Increment, 13th Month Salary, Annual Performance Team Bonus, Individual Performance Bonus, Mid-Year Bonus, Severance Pay & Separation Reserved Fund, Staff Loan, Health allowance and other support allowances, 24-hour Personal Accident Coverage, Health and Life Insurance and other staff care program such as Staff Service Award, Staff Annual Retreat and Care Group.

CLOSING DATE: 19 July 2016 @ 5: 00 PM

VisionFund is committed to the principles of workplace diversity. Qualified women and people with disabilities are encouraged to apply. 
For detailed job description and application form, please visit: 
http://visionfund.com.kh/careers
Interested? Submit your application form, CVs & Cover Letter by email below.

Contact Detail :
Name : VisionFund (Cambodia) Ltd
Mobile : 089 333 767 (Office)
Tel :
Fax :
Email : vfc_recruitment@wvi.org
Address : Building# 398, Preah Monivong Blvd, Sangkat Boeng Keng Kang1, Khan Chamkarmon, Phnom Penh
Web Site : www.visionfund.com.kh
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