Job Announcement

Canadia Bank Plc
Job Title : Customer Service Supervisor
Location : Mondulkiri,Oddor Meanchey
Vacancy Type : Customer Service/Support
Education : All levels
Introduction :

Canadia Bank Plc. was established on 11th November 1991 as “Canadia Gold & Trust Corporation Ltd.”, joint-venture between Cambodian - Canadians and the National Bank of Cambodia (Central Bank of Cambodia). The bank’s management consisted of former staff of the National Bank of Cambodia and its Cambodian – Canadian shareholders.

Job Requirement :
  •  University Degree in Banking & Finance or equivalent;
  •  At least 2 years working experience in Operation Section; preferred those are currently working as a Senior Teller;
  •  Ability to work effectively in a team;
  •  Attention to detail and accuracy critical;
  •  Good at English. Chinese is preferred;
  •  Sound knowledge of the Bank core banking system T-24;
  •  Computer literacy. 
Job Duties :
  • Provide superior and consistent advice and service to customers as per our GSTP guidelines;
  •  Act as a team leader to effectively supervise the daily operations of your subordinates;
  •  Check and authorize daily operational work;
  •  Responsible for holding top keys (Strong room and Vault);
  •  Back up Senior Teller (Bulk Cash) during lunch time and leave; 
  •  Implementing service action plans to contribute to sustainable and profitable growth for the Branch;
  •  Keeping yourself and your team up-to-date with the Bank product ranges to maintain superior product knowledge;
  •  Proactively identify and manage customer dissatisfaction, following up and resolving any customer complaints within your discretion or refer appropriately; 
  •  Take ownership of your team’s performance and development and ensure that their behavior reflects the values and policies of the Bank;
  •  Ensure strictly adhere to bank’s rules, regulations, policies, procedures, manual, working guidelines and instructions;
  •  Must undertake any other work as assigned.
Posting Date :
August-14-2014
Closing Date :
September-04-2014
Contact Detail :
Name : Canadia Bank Plc
Mobile :
Tel : 023 868 222
Fax :
Email : hr.recruitment@canadiabank.com.kh
Address : No. 315, Ang Doung St. Corner Monivong Blvd, Phnom Penh, Cambodia.
Web Site :
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